GET IN TOUCH

Contact BrittLite

Speak to our Manchester-based team about products, pricing or a project. We respond to every enquiry within one working day.

MANCHESTER OFFICE

Trade counter & warehouse

Manchester Office

5 Appleford Drive, Manchester, M8 8XA

Phone

01615113654

Email

sales@brittlite.co.uk

Opening Hours

Mon–Thu 8:00–17:30 · Fri 8:00–16:30 · Sat–Sun closed

Why get in touch with BrittLite

Real UK stock, UKCA and CE certified products, and a technical team that has actually installed what we sell. Whether you need a quick spec check or pricing on a full fit-out, you will speak to someone who knows lighting, not a call centre script.

Send us a message

Fields marked with an asterisk are required.

WHY CONTACT US

Three teams, one phone number

Technical Support

Driver compatibility, dimming, IP ratings and lumen output — answered by specialists.

Trade Enquiries

Account applications, bulk pricing, schedules of rates and 30-day terms.

Custom Projects

Lighting design, product schedules and costed quotations from your drawings.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product I see in the photo?

Yes. Product photos are of the actual item or a genuine sample from the same batch, not stock imagery. If a listing uses a manufacturer render rather than our own photo, this is noted on the product page.

Where can I find my order confirmation or receipt?

Your receipt is emailed automatically when your order is placed, and is also available any time by logging into My Account and viewing your order history.

If you cannot find it, check your spam folder first, then contact us with your order number and we will resend it.

How do I return an item?

We offer a 30-day return window from the date of delivery. Items must be unused, in their original packaging, and in resaleable condition.

Contact us with your order number to arrange a return. Once received and checked, refunds are processed to your original payment method.

Will out-of-stock items be restocked?

Most items are restocked, since we hold over 9,000 lines in UK stock and reorder regularly. If you need a specific product and a restock date, contact our trade counter and we can usually give you a timeframe.

Do you ship across the UK?

Yes, we deliver across England, Scotland, Wales and Northern Ireland. Larger commercial and trade orders can also be collected directly from our Manchester trade counter and warehouse.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS